'Scientific Management in Mcdonald’s Operation\r'

'This is an essay about scientific management in McDonald’s operation, I believe the largest steadfast sustenance McDonald’s is the about productive sham on scientific steering. scientific foc employ is a branch of classical approach; Taylor said scientific all(prenominal) oversight is standardisation which means large number in plaque should be uniformed by association rules or policy which be whatever pen documents. Scientific care is a very of the essence(p) plane section in management area, since look at the history of management. multitude are living in distinct groups such as school, factory, hospital and troupe etc.\r\nIf there is no group to engineer wad’s life, then our society win’t be developed so far. simply only organize bulk is not enough, we as well submit to manage those deal to do their origin much cost-effective. So scientific management is a ashes learns from previous experience. The reason we devel opment McDonald’s example in this assignment, because it’s the largest fast feed organization in the world and also it the most successful case for scientific management. McDonald’s management system is perfectly viewing scientific management system from producing to selling, even though McDonald’s sidekick never studied ‘scientific management’ (Eric, 2001, p. 9). McDonald’s is the largest franchising cooperation in the world, so it must deeply discover the concept ‘copy’ and ‘standardization’. In the assuagement of the essay I would wish well to write this takings with indentify four aboriginal scientific management concepts, and how they utilize in McDonald’s case. Also I am going to discuss four critical arguments accord to those four concepts. Treat masses uniform a weapon is superstar of the concepts in scientific management. By my own understanding, this concept means letting state to do the same job once again and again to maximising organizational profit.\r\nAs Hawthorne said management system of treating state comparable a machine give improve the productivity expeditiously. ( Campling, J. , Poole, D. , Wiesner, R. , Ang, E. S. , Chan, B. , Tan, W. , & Schermerhorn, J. R. , 2008, p 95). hatful working in McDonald’s must follow its assertion to do the job, normally one psyche in one position. People don’t scram to move too much stairs in their work place. McDonald’s has their own ‘ stir for you’ system, which means they make fresh when you localise.\r\nFor example, when custom-built devote a ‘big mac’ combo, people who qualification buns get out toast the bun and down it on to the person who devising burgers, and wrapping it up ready for the custom. People who dose fries will put it into the box, finally people who in the mien restoration puts all these to adhereher for the customer. Everyo ne in McDonald’s just dose their job and pass it to the next. each(prenominal) person repeatable does their own job for that shift. So working in McDonald’s doesn’t admit too much skill, still a exceedingly repeatable job, and this is the cardinal point of scientific management.\r\n streamlined achievement of clear organizational goals is an other master(prenominal) concept of scientific management, as Taylor said ‘management should utmost benefits for twain employers and employees’ (Campling, J. , Poole, D. , Wiesner, R. , Ang, E. S. , Chan, B. , Tan, W. , & Schermerhorn, J. R. , 2008, p 91 ). Therefore, employer’s benefit is getting utmost profit by minimum cost. Scientific ordering people to do the job is the essential fragment in scientific management, for example, two people equally to do one project whitethorn not do it efficiently.\r\nHowever, if we order one person to do the main actuate, the other one as the supporte r then the guide would be to a greater extent efficient. That is scientific distribution. In some other word, the managers necessity to clearly understand organizational goals and efficiently achieve it no matter what method they use. (John, 1982, p 159). In McDonald’s case, their goal is making maximum burgers in trusted time; therefore, scientific management instead of people management is the only demeanor to reach this goal. In unsanded Zealand, much and much 24hrs McDonald’s opened in last 5 years, I remember in 2002, McDonald’s in New Zealand normally open from 7am to 10pm.\r\nFrom 2005, McDonald’s started using ‘Made for you’ system; this is a classical scientific system since employee must follow particular instruction making the food, therefore, this system save 80% waste compare with before. The big saving is also the pay for the organization. In other way, this improves the efficiency of the achievement. Every organizati on has its own policy and occasions; they are standardising and consisting the comp whatever by these policies and procedures. insurance and procedure are some write documents.\r\nOrganize a small group whitethorn use people management, since there is a reliable size to limit; however, if only use people management to manage large company manage McDonald’s won’t be that easy. Scientific management will be perfectly face large organization; McDonald’s is the most successful case in the management world. McDonald’s vex each product in certain cooking time, for example, 3 minutes for fries, chicken patty for coulomb seconds, 9 pieces 10:1 patties each grill, and 6 for 4:1 patty. So every mob in McDonald’s learning all these procedures by doing their job.\r\nEach of them follows the procedure and supervisor’s instruction to make sure persevereing the same standard of McDonald’s all around the world. The result of the cost price dropped with a huge number since people clearly follows the procedure; so today custom can enjoy the same quality of do at any McDonald’s in the world. People care making decision by their feelings, however, intuitions are not always right. So compare with that, dictatorial analysis is more than accurate and efficient in the organization. Systematic analysis is a main and draw period of scientific management.\r\nThe main job is the talk between analyser and customers. Back to McDonald’s case, people who work in marketing department need a research of what’s hot and what’s not of their products, and then they need to get entropy from customers, frontline employees and some publics. So after analysis the report, they get a proper result much more accurate than just feel from the daily experience. postal code is perfect, even though scientific management is a great management system it still having some disadvantages in some situations.\r\nTreat peopl e like a machine is the classic sign of scientific management, personally I worked as a part timer for McDonald’s for one year, I have to say this management system is great for efficient performance, at the mean time it makes me feel actually like a machine not a human. By the way, they pay minimum wages but actually hard works. So I wasn’t enjoy working there at that time, that’s why fast food organization like McDonald’s always has high staff upset rate; because they don’t treat people properly so young people like us only go there for property and some experience. Made for you” system give slide rate a big drop, but darkened employees still missing the old system a lot. Before ‘MFY’ came into McDonald’s, we feel McDonald’s like a big family, we like to asking front counter people how many burger they need, and how many fries we need to prepare; but now it all controlled by computer, there is no communicatio n, no decision making and no interaction at all. Sometimes I found I lost myself, I am just a burger making machine. One key concept of scientific management is write; tell work is the main responsibility of workers.\r\nIt is good on keeping low cost of mistake, but people stay in the same environment and copying same working from the past. This restricts innovation and creativity from both managers and workers. McDonald’s main menu hasn’t been changed for over 30 years; it’s hard for them to piddle unexampled products. Also it will be a huge cost of getting a new line of new products because each product in McDonald’s has its own production line; such as special machine for buns, regulation on oven size, same size of patties and so on. (Kincheloe, 2002, p. 59).\r\nStandardizing is an important element of creating global brand; managing big organization all around the world must keep them on same standard, and then people trust this brand. customer k eeps the company running is the basic concept for any business. Keep good standard is the most important guarantee for the company; however customer may get tired of eating same food in a long term period. Policy and procedure are two key things to keep the standard of the company, good policy and procedure will reduce cost and mistake, but also moderate employees’ skill development and regulate them to know more inside McDonald’s.\r\nThis could make people unsatisfied with their job. (Pica vet, 2009). Since McDonald’s opens everywhere in the world, each country has different culture and background, too much policy and procedure will restrict their development in certain countries. Systematic analysis is doing well in McDonald’s case; it’s a great nous in management. Things are always good and bad, magisterial analysis gets information and after select recyclable information it makes result. From science point of view, that’s more accura te than experience management.\r\nIn contrast, people who force manager levels depend on their experience more than the ability of systematic analysis. Business is a objective world, it is a real practise. So sometimes manages make decision from their past experience are more efficient. This essay is around scientific management concepts and how it applies in McDonald’s operation. Scientific management is a system using data analysis and build a scientific production line to get maximum profits for both employer and employee.\r\nThe essay introduced four main concepts of scientific management including: treat people like a hand rather than a people; Focus on efficient achievement on clear goal; standardising through policy and procedures and using scientific analysis rather than intuitions. The final part of the essay I discussed four arguments based on those four concepts, it shows both advantages and disadvantages in real life. persona Campling, J. , Poole, D. , Wiesner, R. , Ang, E. S. , Chan, B. , Tan, W. , & Schermerhorn, J. R. (2008). Management (3rd Asia-Pacific Ed. ) Milton, Queensland: John Wiley & Sons. Eric, S. 2001). Fast food acres: the dark side of the all American meal. capital of Massachusetts: Houghton Mifflin. John, E. K. (1982). Scientific management, job redesign, and work performance. London; New York: Academic Press. Jonathan, R. t. ( 2005 ). Organization theory and public management. Belmont, caliph: Thomason/ Wadsworth. Kincheloe, J. L. (2002). The sign of the burger: McDonald’s and the culture of power. United province: Temple University Press. Picavet, E. (2009). Opportunities and pitfalls for ethical analysis in operations research and the management sciences. Omega; Dec 2009, Vol. 37 Issue 6, p 1121-1131, 11p.\r\n'